icm is down

[sebby]

Anything > reddit

reddit sucks generally speaking, but there are a few great subreddits that collect weird, esoteric things neatly in one spot.

on the one hand, i may be talking about porn. on the other hand, i'm definitely talking about porn.

but i do sincerely like that places like r/rustyrails exist. sometimes a man just wants to gaze at a graffitied railroad tunnel that's become overgrown with weeds and shit.

[blueboybob]

I use a lot of reddit, but I also use RES To filter out like 90% of /r/all

I stick a lot to sports.

[xianjiro]

talk about hijacking a thread! sheesh!

so, anyone actually able to use the site? I can't get past the log in (and reported it on the official downage thread on the official forum)

[PeacefulAnarchy]

Yes, works for me. I tried logging in on a different browser. It gives an error the first time, but works on the second try.

[xianjiro]

yeah, no luck, I've now tried Chrome, Firefox, and even IE. I could log in to v2 on Chrome and IE, but my check isn't recorded. I can't get past the login screen on v3 in any browser no matter how many times I try.

[Fergenaprido]

I can login and access everything no problem, but cannot check or watchlist anything yet. I'll try again later.

[sol]

Can log in, see movie pages and lists, but cannot check anything either.

Time to change the domain name to www.idontcheckmovies.com.

[Knaldskalle]

yeah, no luck, I've now tried Chrome, Firefox, and even IE. I could log in to v2 on Chrome and IE, but my check isn't recorded. I can't get past the login screen on v3 in any browser no matter how many times I try.

I couldn't log on last night. It's obviously related to the database issues we've seen over the last day or so. I don't think it'll get much better until Marijn gets to Amsterdam (where the servers are located) to fix it, whatever the problem is.

[xianjiro]

that makes sense, though from the post on the official thread I thought we were supposed to be back to business as usual

[xianjiro]

anyway, mostly wanted to be certain that others were having issues (and it's not just me)

have reported my inability to login or check (on v2 where I can login) on the official thread

[Knaldskalle]

that makes sense, though from the post on the official thread I thought we were supposed to be back to business as usual

It's possible that the temporary measures aren't sufficient to keep things going. I'm not clear on what the issue is, but it sounds like it might be failing hardware (hard drives?).

[PeacefulAnarchy]

No one's checked anything in the last hour, so yeah, checking is broken.

[xianjiro]

yeah, and judging by how many people are reading this thread ...

So, what did you do during the Great iCM Outage of 2017?

[joachimt]

down again

[joachimt]

We're back up, but slow. Our main database servers are down (hardware issues) and I've reconfigured an application server to act as database server. Unfortunately, this server has a lot less memory and no SSD disks, which makes the site slow. This is all I can do for now, I'll go to Amsterdam on Wednesday to fix it permanently.

[albajos]

So, what did you do during the Great iCM Outage of 2017?

Well, we can still see movies regardless of what icm is doing.

But right now: Final Fantasy XII: The Zodiac Age. Too bad it doesn't count for the japanese challenge.

[cinephage]

This is a good opportunity, once again, to thank Marijn for his work and involvement in ICM.

[xianjiro]

Hurray! Yes, a big thank you Marijn for getting things up and running again!

[Ebbywebby]

ICM just froze my computer, such that I had no choice but to brutally unplug it. Afraid to go back for now.

The freezing was in an inactive browser tab, and I saw "ALERT" as the tab's name?

[kisbye]

Other than it seems to be very slow in responding, it works fine for me.

[PeacefulAnarchy]

ICM just froze my computer, such that I had no choice but to brutally unplug it. Afraid to go back for now.

The freezing was in an inactive browser tab, and I saw "ALERT" as the tab's name?

Hmm, you sure this was ICM? Can't imagine how this could happen in an inactive tab, that usually only happens when a script hijacks your browser which would be from whatever your active tab was either directly or from a pop-up.

[Thorkell]

I can't log in. I get: "Whoops! Your form session has expired. Please submit the form again." What can I do to fix this?

[PeacefulAnarchy]

I can't log in. I get: "Whoops! Your form session has expired. Please submit the form again." What can I do to fix this?

Have you tried a second time right after the error? It works for me the second time.

[weirdboy]

I am back to not being able to check movies.

[Thorkell]

I can't log in. I get: "Whoops! Your form session has expired. Please submit the form again." What can I do to fix this?

Have you tried a second time right after the error? It works for me the second time.

Yes. No help there either. My name is at the top but I can't check films.

[GruesomeTwosome]

I am back to not being able to check movies.

Me too. Just watched Nocturnal Animals and tried to check it, and it didn't take.

[jocularities]

Can search movies and lists fine, at usual speed, not too slow.

[PeacefulAnarchy]

I can't log in. I get: "Whoops! Your form session has expired. Please submit the form again." What can I do to fix this?

Have you tried a second time right after the error? It works for me the second time.

Yes. No help there either. My name is at the top but I can't check films.

Yeah I can't check anything now either. Seems we're not alone there.

[xianjiro]

in addition to the above, I cannot log in to v3 on either Firefox or Chrome (no matter how many times I try).

I'm guessing these are going to continuous issues for the next few days so will probably make this my last post on the subject.

[Knaldskalle]

Yeah, at this point I think we just have to accept that iCM will be flaky until Marijn gets to Amsterdam to fix it.

[maxwelldeux]

Do we know when the hardware will be able to be fixed so that normal services (esp. rankings) can be restored? I thought it was Wednesday, but haven't seen any updates anywhere...

[PeacefulAnarchy]

Update September 7, 0:07 CEST

Hardware on both database servers has been replaced. Servers are reinstalling OS now and after that I need to do some configuring. Probably ready for use by the end of this week.

Posted an hour ago on the help/feedback forum.

[xianjiro]

thanks for the update - I was trying to be patient and not ask but always appreciate a good status update

[Armoreska]

Can't load the profile or a profile right now.
Or it takes ages

[xianjiro]

yeah, it's a bit slow, but I've been working with searching lists and using my favorites lists and while slow, it still worked. My profile just loaded (it just took patience ;) )

[maxwelldeux]

thanks for the update - I was trying to be patient and not ask but always appreciate a good status update

Well, me too, but I guess we have different definitions of "patient"

[Darth Nevets]

Slowness I can deal with, but the Tim Dirk update cost me my bronze despite having already seen one of the two new additions. Pretty sure 55/110 equals 50%. Well I guess it will be fixed Monday.

[joachimt]

Slowness I can deal with, but the Tim Dirk update cost me my bronze despite having already seen one of the two new additions. Pretty sure 55/110 equals 50%. Well I guess it will be fixed Monday.

In some cases you have to watch N/2+1 to get bronze. Don't know if that's the case here, but it might.

[Darth Nevets]

Slowness I can deal with, but the Tim Dirk update cost me my bronze despite having already seen one of the two new additions. Pretty sure 55/110 equals 50%. Well I guess it will be fixed Monday.

In some cases you have to watch N/2+1 to get bronze. Don't know if that's the case here, but it might.

I'm certain this was just a code issue. In the progress tab when sorting by closest award it's not only not listed with the lists that need one check, it isn't even on my entire left side.

[xianjiro]

I've been waiting for a new bronze as well, but figured it's just one of things that isn't updating due to the server issues. No biggie. The thing I find odd though is some of the users near me in the rankings are incrementing daily -- ie: their numbers of official checks is increasing -- and while I've done a lot of official checks, my total remains unchanged. It's just seems odd since computers usually don't selectively do some users and ignore others. But again, as long as the checks are being recorded, it's (relatively) easy to wait for the repairs and rebuilds. So still, no biggie, right?