icm is down

[xianjiro]

yeah, and judging by how many people are reading this thread ...

So, what did you do during the Great iCM Outage of 2017?

[joachimt]

down again

[joachimt]

We're back up, but slow. Our main database servers are down (hardware issues) and I've reconfigured an application server to act as database server. Unfortunately, this server has a lot less memory and no SSD disks, which makes the site slow. This is all I can do for now, I'll go to Amsterdam on Wednesday to fix it permanently.

[albajos]

So, what did you do during the Great iCM Outage of 2017?

Well, we can still see movies regardless of what icm is doing.

But right now: Final Fantasy XII: The Zodiac Age. Too bad it doesn't count for the japanese challenge.

[cinephage]

This is a good opportunity, once again, to thank Marijn for his work and involvement in ICM.

[xianjiro]

Hurray! Yes, a big thank you Marijn for getting things up and running again!

[Ebbywebby]

ICM just froze my computer, such that I had no choice but to brutally unplug it. Afraid to go back for now.

The freezing was in an inactive browser tab, and I saw "ALERT" as the tab's name?

[kisbye]

Other than it seems to be very slow in responding, it works fine for me.

[PeacefulAnarchy]

ICM just froze my computer, such that I had no choice but to brutally unplug it. Afraid to go back for now.

The freezing was in an inactive browser tab, and I saw "ALERT" as the tab's name?

Hmm, you sure this was ICM? Can't imagine how this could happen in an inactive tab, that usually only happens when a script hijacks your browser which would be from whatever your active tab was either directly or from a pop-up.

[Thorkell]

I can't log in. I get: "Whoops! Your form session has expired. Please submit the form again." What can I do to fix this?

[PeacefulAnarchy]

I can't log in. I get: "Whoops! Your form session has expired. Please submit the form again." What can I do to fix this?

Have you tried a second time right after the error? It works for me the second time.

[weirdboy]

I am back to not being able to check movies.

[Thorkell]

I can't log in. I get: "Whoops! Your form session has expired. Please submit the form again." What can I do to fix this?

Have you tried a second time right after the error? It works for me the second time.

Yes. No help there either. My name is at the top but I can't check films.

[GruesomeTwosome]

I am back to not being able to check movies.

Me too. Just watched Nocturnal Animals and tried to check it, and it didn't take.

[jocularities]

Can search movies and lists fine, at usual speed, not too slow.

[PeacefulAnarchy]

I can't log in. I get: "Whoops! Your form session has expired. Please submit the form again." What can I do to fix this?

Have you tried a second time right after the error? It works for me the second time.

Yes. No help there either. My name is at the top but I can't check films.

Yeah I can't check anything now either. Seems we're not alone there.

[xianjiro]

in addition to the above, I cannot log in to v3 on either Firefox or Chrome (no matter how many times I try).

I'm guessing these are going to continuous issues for the next few days so will probably make this my last post on the subject.

[Knaldskalle]

Yeah, at this point I think we just have to accept that iCM will be flaky until Marijn gets to Amsterdam to fix it.

[maxwelldeux]

Do we know when the hardware will be able to be fixed so that normal services (esp. rankings) can be restored? I thought it was Wednesday, but haven't seen any updates anywhere...

[PeacefulAnarchy]

Update September 7, 0:07 CEST

Hardware on both database servers has been replaced. Servers are reinstalling OS now and after that I need to do some configuring. Probably ready for use by the end of this week.

Posted an hour ago on the help/feedback forum.

[xianjiro]

thanks for the update - I was trying to be patient and not ask but always appreciate a good status update

[Armoreska]

Can't load the profile or a profile right now.
Or it takes ages

[xianjiro]

yeah, it's a bit slow, but I've been working with searching lists and using my favorites lists and while slow, it still worked. My profile just loaded (it just took patience ;) )

[maxwelldeux]

thanks for the update - I was trying to be patient and not ask but always appreciate a good status update

Well, me too, but I guess we have different definitions of "patient"

[Darth Nevets]

Slowness I can deal with, but the Tim Dirk update cost me my bronze despite having already seen one of the two new additions. Pretty sure 55/110 equals 50%. Well I guess it will be fixed Monday.

[joachimt]

Slowness I can deal with, but the Tim Dirk update cost me my bronze despite having already seen one of the two new additions. Pretty sure 55/110 equals 50%. Well I guess it will be fixed Monday.

In some cases you have to watch N/2+1 to get bronze. Don't know if that's the case here, but it might.

[Darth Nevets]

Slowness I can deal with, but the Tim Dirk update cost me my bronze despite having already seen one of the two new additions. Pretty sure 55/110 equals 50%. Well I guess it will be fixed Monday.

In some cases you have to watch N/2+1 to get bronze. Don't know if that's the case here, but it might.

I'm certain this was just a code issue. In the progress tab when sorting by closest award it's not only not listed with the lists that need one check, it isn't even on my entire left side.

[xianjiro]

I've been waiting for a new bronze as well, but figured it's just one of things that isn't updating due to the server issues. No biggie. The thing I find odd though is some of the users near me in the rankings are incrementing daily -- ie: their numbers of official checks is increasing -- and while I've done a lot of official checks, my total remains unchanged. It's just seems odd since computers usually don't selectively do some users and ignore others. But again, as long as the checks are being recorded, it's (relatively) easy to wait for the repairs and rebuilds. So still, no biggie, right?

[Tasselfoot]

Slowly grinding down all my lists over rank 500... 3 lists will drop under 500 with the next rank update. Leaving only 11 left.
On the plus side, the lack of update is allowing me to watch that Russian comedy that just popped into 4 IMDb lists without losing plat on them.

[maxwelldeux]

I've been waiting for a new bronze as well, but figured it's just one of things that isn't updating due to the server issues. No biggie. The thing I find odd though is some of the users near me in the rankings are incrementing daily -- ie: their numbers of official checks is increasing -- and while I've done a lot of official checks, my total remains unchanged. It's just seems odd since computers usually don't selectively do some users and ignore others. But again, as long as the checks are being recorded, it's (relatively) easy to wait for the repairs and rebuilds. So still, no biggie, right?

My impatience stems from completing the AFI 100 Movies list (my 2nd plat, and first with actual full-length movies), so I really want to see that ranking shoot up to #1. ICM has all my checks recorded (I mean, it shows 100/100 for that list), so I know it's just a matter of time.

[Mario Gaborović]

Seems that adding new titles isn't available. I watched two music videos, tried to add them eight times in a row, doesn't work.

http://www.imdb.com/title/tt6149578/
http://www.imdb.com/title/tt6662926/

(Btw you'll rarely come across such a needless, emotionless, charismaless band as The Outfield. Even their name sounds forgettable.)

[xianjiro]

No, the import queue is turned off until the server is nice and healthy and happy from what I understand.

[dirty_score]

(Btw you'll rarely come across such a needless, emotionless, charismaless band as The Outfield. Even their name sounds forgettable.)

Hey, I actually like them! "Your Love" is one my favourites songs of all time.

[Mario Gaborović]

(Btw you'll rarely come across such a needless, emotionless, charismaless band as The Outfield. Even their name sounds forgettable.)

Hey, I actually like them! "Your Love" is one my favourites songs of all time.

Of all those plenty awesome 80s sounds??? And I find it so tragic that someone spends a certain amount of money and time to learn how to play the instrument, and then wastes all that effort to compose such useless melodies. But anything can find its audience, I guess.

[Armoreska]

It's not melodic, it's atmospheric

[funkybusiness]

(Btw you'll rarely come across such a needless, emotionless, charismaless band as The Outfield. Even their name sounds forgettable.)

Hey, I actually like them! "Your Love" is one my favourites songs of all time.

Goddammit, Charlie Blackmon! I thought "oh well let's see how bad this could be?" and I was forced to listen to this terrible song again, however momentarily? AAAAAH

[Mario Gaborović]

(Btw you'll rarely come across such a needless, emotionless, charismaless band as The Outfield. Even their name sounds forgettable.)

Hey, I actually like them! "Your Love" is one my favourites songs of all time.

Goddammit, Charlie Blackmon! I thought "oh well let's see how bad this could be?" and I was forced to listen to this terrible song again, however momentarily? AAAAAH

It's even worse than Bon Jovi's second-rate (and lower echelons of his whole) material.

[joachimt]

Awards updates seem to be working still. I just got one. I gained bronze on the LGBT-list.

[Armoreska]

Whatever with activity gone, but I miss adding new titles

[joachimt]

Down again. Probably under maintenance.